European Key Account

In Toyota Material Handling Europe, we have 13,500 colleagues passionate about supporting companies of all sizes with todays and tomorrow’s material handling challenges. Because we know that our business and our industry is essential and sometimes even critical for you, for daily life and society at large.

In our Headquarters in Willebroek Belgium and Mjölby, Sweden, in our Sales companies across Europe or in our Factories in France, Italy and Sweden, you can be part of an extraordinary journey. And together we will Move the world towards easy and sustainable

The European Key Account Organisation (EKA) is responsible and accountable for business development with key clients in Europe and globally, managing relations with a wide network of key stakeholders. Working in close cooperation with our 31 national sales companies (MSCOs) in Europe and our functional divisions, we identify opportunities for material handling equipment (MHE) and advanced logistics solutions, set up and develop business agreements with large international organizations based in Europe. Today the EKA organisation represent a significant share of TMHE’s total business - with a clear perspective to grow further. Our key markets are within the Retail industry (traditional and online), Logistics providers and FMCG.

The organisation has been operating accross Europe since 2006 and was restructered in 2017. Since 2018 we follow a work methodology called the “DOJO-process”. This includes a set of tools and processes such as 360° meetings, business case based decision meetings, rolling business plan (RBP), monthly forecasting, funnel management, contract implementation, customer reviews and even a physical DOJO-room to meet. Our new Digital Workspace (T-SPACE) is based on Microsoft365®, offering a range of related tools and channels. Our new virtual platforms – such as T-City – offering interesting and alternative ways of hosting customer meetings and events are shaping our post Covid19 way of working and communication strategy.

Your role

As European Key Account Manager (EKAM) you are accountable for the sales results per client, achieving the overall objectives with your portfolio and driving business development. You will contribute in sustaining and growing our business to achieve the company’s objectives. In your role you will oversee and manage the relationships with our most important clients - on different levels in their organization, from senior management to daily operations. This will include the full use of our new digital tools and travel across Europe up to 50% of your worktime.

Requirements

• Located in Europe
• Experience with capital equipment or logistics markets is essential

Your challenge

• Ensure high customer satisfaction with pace and quality
• Detect business opportunities and close deals
• Lead complex negotiations leveraging group potentials
• Understand customer business needs
• Manage transition to 4.0 tech as a first choice partner
• Build and defend complex business cases
• Facilitate key customer communication
• Lead and build teams
• Resolve issues

Your Profile

• Proven track record in a sales environment
• Passionate about meeting and exceeding customer expectations
• Understand the 4.0 industry transition (automation, connectivity, digitalization)
• Strong communication and interpersonal skills, aptitude in building relationships with key decision maker
• Fluent in English, any other language (French and/or German) is an asset
• Strong presentation skills and able to demonstrate a project management approach
• Structured way of working (PDCA approach)
• Demonstrate integrity by walking the talk, full respect and support of the Toyota values
• Advanced user of MS365 applications and tools
• BSc/BA in a relevant field

Our Offer

In a rapidly growing high-tech industry in fast transformation, Toyota Material Handling is stable, global, and influential. We celebrate diversity and are committed to creating an inclusive environment for all employees. We offer a dynamic, diverse, and welcoming local work environment where you always act within an international context. The position is based in our European Headquarters in Willebroek, Belgium, but the possibility to work remotely two days a week is a natural part of the deal. So is an attractive benefit package and a yearly bonus.

Most importantly, we have great people like yourself onboard who continuously learn, improve, and collaborate to deliver quality in everything we do. While you keep moving us forward, we look forward to seeing your career move in remarkable ways.

Time for you to make a MOVE!

Your application

Are you located in Europe and do you have experience in capital equipment or logistics markets? If that sounds like you, we definitely want to hear from you! Please send your Curriculum Vitae and motivational letter in English no later than June 28, 2024. Lets explore the possibilities together!

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