AML Investigation Analyst - Belgium

Zepz is the group powering two leading global remittance brands: WorldRemit and Sendwave. Since 2010, we have been disrupting an industry previously dominated by offline legacy players with our relentless focus on reducing the cost of remittances and increasing safety and convenience for our users. Every day, our people work to unlock the prosperity of cross-border communities through finance and technology - driven by our vision of a world that celebrates migrants’ impact on prosperity, at home and abroad.

Our brands helped cross-border communities send over $15bn from 50 countries to recipients in 130 countries in 2022. We operate over 5,000 money transfer corridors worldwide and employ over 1,000 people globally. Zepz is a remote-first employer, with team members located across six continents.

Our vision is to create a world that celebrates migrants’ impact on prosperity, at home and abroad. Our purpose is to unlock the prosperity of cross-border communities through finance and technology.

Zepz.io

• We act like owners - We are relentlessly delivering for our users and spending money thoughtfully.

• We embrace embarrassing honesty - We function best when were open and honest with one another — especially about our challenges and doubts.

• We have a bias to action - We get to first outcomes quickly, iterate and learn.

• We strive to be better - We may make mistakes, but always learn from them.

• We are inclusive - to better reflect and serve our users.

We are looking for a dynamic AML Investigation Analyst to join our Belgium AML team on a 12 month fixed term contract to ensure compliance with National Bank of Belgium (NBB) regulations and relevant company policies related to Anti-Financial Crime.

What you will own:

• As an AML Investigation Analyst, you will support all Anti-Financial Crime tasks including AML, terrorism financing, sanctions, KYC, and fraud. Reporting to the AMLCO, you will detect Money Laundering typologies and Financial Crime patterns, while handling external and internal requests to detect potential financial crime.
• Accurately risk assess new and existing customers, and resolve appropriate issues where required.
• Communicate with customers via email to meet Zepz ongoing customer due diligence requirements and obligations.
• Investigate and evaluate narrative reports on suspicious account activities drafted by our 1st line of defense, in strict accordance with our processes and the Belgium AML Law.
• Support enquiries from external parties reaching Zepz and handling these cases based on our processes.
• Evaluate escalations relating to Sanction Screenings and PEPs.
• Draft and submit Suspicious Activity Reports (SARs) to the corresponding authorities.
• Handle Ombudsfin related customer complaints.
• Devising new and enhanced typologies for transaction monitoring including indicators and scenarios that relate to Zepz’s customers’ typical behavior.
• Uphold the quality standards of the team and organisation, while successfully driving your day-to-day tasks in line with the companies target KPIs and SLAs.
• Develop a good understanding of the compliance framework to support improvements and enhancements to our existing operational processes.
• Support peers and colleagues from our global departments and provide training where necessary.

What you bring to the table

• Minimum 3 years relevant experience in the AML and KYC industry.
• University degree or equivalent educational background.
• You have an in-depth knowledge of Belgium AML regulations on Financial Crime, AML, terrorism financing, sanctions, KYC and fraud.

• You are fluent in English and at least in one other key European language (French or Dutch preferred).
• You have excellent communication skills both verbal and written.
• You are detail oriented, diligent and reliable.
• You have a hands-on mentality and take on ownership.
• You should enjoy a fast paced working environment, show high willingness to learn and work autonomously to grasp new topics.
• You are able to prioritize time critical tasks and have strong organizational skills and are comfortable providing challenges to the business where required.
• Able to work in a remote environment.
• Actively help yourself (and others) be successful.
• Continuously learn and challenge the status quo.
• Think globally, act locally.
• Strong bias for action.
• Give and receive open, direct and timely feedback.

We have five core benefits for our talent in the US, UK, Philippines, Poland, and South Africa. If youre not in one of those regions, don’t worry - the Talent team can let you know what is available for you specifically:

• Unlimited Annual Leave: Most Zepz team members are eligible for unlimited annual leave. Colleagues in customer-facing roles, receive a competitive holiday allowance and four recharge days a year. Feel free to make the most of your time off and maintain a healthy work-life balance!

• Private Medical Cover: You can opt-in to a Private Medical Insurance scheme. This provides you with access to thorough medical coverage, so you can feel confident in your health and well-being.

• Retirement: We offer pension schemes to help you plan for and secure your future.

• Life Assurance: Life assurance is available to give you peace of mind and protect your loved ones in case of the unexpected.

• Parental Leave: We offer competitive parental leave schemes to ensure you are spending as much quality time with your new bundle of joy as possible.

We are also remote-first as an organisation, offering flexibility for you to work where you need to be most productive. In many locations, we have workspaces, which you can use as you desire. Most roles in the Philippines are predominately office-based, with this we offer free meals for those 100% on-site.

In addition to the above, you will discover that we have a range of secondary perks (such as the cycle-to-work scheme and employee discounts) depending on your location, to help you thrive at Zepz!

• Our team of over 1,000 employees is fully distributed across the world. We are working from coffee shops, homes, and co-working spaces — making us one of the larger fully distributed growth-stage startups in the world but we also offer workspace in our talent cluster locations - spaces we can meet, collaborate and connect.

• We are proud parents, community organizers, farmers, band members, yoga teachers, YouTube influencers, former Olympians, and serial entrepreneurs.

• We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.

• At Zepz, embodying our commitments binds us together. We are collectively passionate about striving to achieve our vision and purpose - to continue to provide the best service to our users.

Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter (optional), highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization.

Confidence can sometimes hold us back from applying for a job. But well let you in on a secret: theres no such thing as a perfect candidate. Zepz is a place where everyone can thrive.

So however you identify and whatever background you bring with you, and if at all you might need any form of support to make the process as comfortable as possible, please let us know and give us a shot by applying. We want you to be excited to wake up to make an impact every day.